FRANQ allows you to achieve more in less time, and save cost as a result. The support staff become more efficient and productive and get more time to focus on franchisee relationship management. Find out below how we can take the pain out of managing your business.
With a complete and comprehensive set of features for a franchisor, franchisee management has never been this simple. With real-time 360° view of your franchise business performance, reduce time and save cost on managing your franchise network. Focus on your relationships with franchisees and suppliers to do more in less time, have happy customers and employees. Comply with the Franchising Code of Conduct, always!
FRANQ software streamlines your processes and enables staff always to have up-to-date information about all stores. Management can plan and take better decisions and monitor the performance of business development teams and franchise partners. End-to-end FRANQ franchise management solution helps in franchisee recruitment and retention, simplifies franchisee operations, automates franchise compliance, makes it easier to open new franchise stores, and manage their contracts.
With the combination of the right technology, streamlined operation and automation, a franchisor increases its ability to take quicker and better decisions. Availability of real-time data on Marketing, Recruitment and Operations provide invaluable insight to analyse the problem areas and focus on improving the challenging areas of business.
Achieve more in less time by automating franchise management processes and tasks, and let your staff focus on relationships with franchisees and suppliers. Improve your current processes and increase staff productivity and morale by implementing the all-in-one franchise management software solution. Integration with other systems and automatic document generation saves valuable time and costly legal fees for franchisors. All this at an affordable cost to the franchisor.
Know your franchises better than ever with a complete view. Record information that includes owners, location, size, number of employees, property and franchise agreements, financial information, related attachments and notes. Understand their preferences to build efficient, personalised communications.
Your data is stored and maintained in a single location. Your Marketing, Recruitment, Operations, Compliance and Support team have access to accurate and consistent data, ensuring data quality and reliability. Eliminates the need to maintain multiple applications and application switching to complete the tasks.
Streamlined process helps in the execution and tracking of a new store opening tasks. Take advantage of the best practices to ensure maximum efficiency. Track tasks performance per category, department, time, assignees. Easily find due and overdue jobs through dashboards and raise escalations automatically.
Keeping track of compliance for all franchise can be a difficult task if done manually. Non-compliances may have a brand image and legal ramifications if you don't take remedial actions at the right time. Dashboards available to legal and management teams provide information in real-time to decide an appropriate path for non-successful compliances.
Streamline and automate internal processes – from document approvals to new franchise opening and compliance visits. Use a set of tools to effectively execute and manage your business processes. Take advantage of the industry best practices to implement efficient and automated business processes.
Various types of dashboards and charts to easily view and understand the real-time data. Modify reporting criteria to reap the benefits of real-time reporting. Customised dashboards can be configured for management to help in making faster executive decisions.
Synchronise emails and calendar to communicate using one system. Email integration eliminates the need to switch between applications to send emails, and all interaction with multiple parties is managed in one system. Automate email reminders, e.g., for upcoming franchise renewal.
Create template-based Franchise Agreements and Disclosure Documents by using the data stored in the system. Send and store the documents in one system for compliance with the Franchising Code of Conduct. Show your level of professionalism and provide an excellent experience to your franchisees.
Each user has a personalised login, with timezone configuration. Access the system from anywhere and anytime with appropriate security. Configure Roles to allow access only to the required data.
The system allows you to quickly set up custom integrations with other solutions, e.g. Accounting, ERP. Save costs by setting up comprehensive dashboards on one application based on data fetched from other systems.
Provide the right information to the right person at the right time. Configure user access based on region, feedback category, franchise territory, functional teams and more. Record your processes and how-tos in a central place for quick support.
Create cases/service tickets automatically when a customer provides feedback. The solution will assign cases and claims to the right person or team and route cases to respective queue based on your defined criteria, accelerating service delivery.